Professional Scrum Facilitation Skills

Develop proficiency in facilitation skills, so that you can help your Scrum Team better solve problems, create a shared understanding and foster transparency. Learn how to become a better facilitator to improve Scrum Team, stakeholder and customer interactions.

About this course

A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

In this one-day skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

More Info

Course Learning Objectives

Who should Attend

This course is ideal for:

This course is not suitable for professionals with little Scrum knowledge or experience.

Certification and Assessment

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment.

PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Upcoming course dates

10 Apr 2024 (1-day)

9am - 5pm (AEDT)
Virtual class, Zoom and Miro
Register now

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